Customer Service

Telephonic Support

Mission critical support issues, or if you just want to talk to someone about an operational issue, please contact customer service at (714) 434-6019 . If you are experiencing a mission critical failure (i.e., the system is down, rather than individual units) and it is after hours, please contact our 24/7 emergency hotline at (949) 760-7030. Please be prepared to detail the failure you are experiencing and customer service engineers will work with you to resolve your issues on a 24 x 7 basis.

24/7 Emergency Hotline
(949) 760-7030
Customer Service
8:00-5:00 PST
714-434-6019

Email Support

For non-mission critical support issues, please contact customer service by e-mail. Please note the agency that you work for, the frequency range of the system (VHF, UHF, 700 or 800 MHz), and the issue you need resolved. Our customer service engineers will get back to you promptly. Please click Here.

Warranty

IPMobileNet designed and manufactured products have a standard two-year warranty. Factory-level extended warranties and support contracts are attractively priced to ensure that all IPMobileNet systems are supported.

Useful Links

For RMA click here.
For Training click here.
For White Papers and News click here.
For Sales Support click here.